:root{--blue:#2f80ed;--blue-dark:#2166c4;--bg:#f4f6fa;--white:#fff;--ink:#202a3b;--muted:#738095;--border:#e3e8f0;--radius:16px;--shadow:0 2px 12px rgba(24,45,77,.06)}*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--bg);font-size:15px}a{color:inherit;text-decoration:none}button,input{font:inherit}button{cursor:pointer}h1,h2,h3,p{margin-top:0}h1{font-size:22px}h2{font-size:22px}h3{font-size:17px;margin:7px 0}.muted{color:var(--muted)}.app-shell{display:flex;min-height:100vh}.sidebar{width:264px;flex:none;background:var(--white);border-right:1px solid var(--border);display:flex;flex-direction:column;padding:24px 16px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:12px;padding:0 12px 24px}.brand-mark{display:grid;place-items:center;width:44px;height:44px;border-radius:14px;background:var(--blue);color:#fff;font-size:25px;font-weight:800}.brand strong{display:block;font-size:19px}.brand small,.profile small{display:block;color:var(--muted);font-size:12px;margin-top:4px;overflow-wrap:anywhere}.navigation{display:grid;gap:5px}.nav-item{display:flex;align-items:center;gap:13px;padding:12px;border-radius:12px;color:#435069;font-weight:600}.nav-item:hover{background:#f1f6ff}.nav-item.active{background:#e9f2ff;color:var(--blue)}.nav-item img{width:25px;height:25px;object-fit:contain}.count{margin-left:auto;background:#e9f2ff;color:var(--blue);border-radius:99px;min-width:25px;text-align:center;padding:4px 6px;font-size:12px}.sidebar-bottom{margin-top:auto;padding:14px 12px 0;border-top:1px solid var(--border)}.profile{margin-bottom:12px}.main-area{flex:1;min-width:0}.topbar{height:78px;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:16px;padding:0 34px}.topbar h1{margin:0;font-size:21px}.topbar-project{margin-left:auto;color:var(--muted);font-size:13px}.menu-toggle{display:none;border:0;background:transparent;font-size:25px;color:var(--ink)}.content{max-width:1320px;margin:auto;padding:34px}.page-intro{margin-bottom:24px}.page-intro h2{margin-bottom:6px}.page-intro p{margin:0}.dashboard-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:18px}.dashboard-card,.record-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.dashboard-card{padding:24px;display:flex;align-items:center;gap:16px;min-height:128px;transition:transform .15s,box-shadow .15s}.dashboard-card:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(24,45,77,.1)}.dashboard-card strong{font-size:18px}.dashboard-card p{margin:6px 0 0}.dashboard-icon{display:grid;place-items:center;background:#edf4ff;width:58px;height:58px;border-radius:16px;flex:none}.dashboard-icon img{width:38px;height:38px;object-fit:contain}.card-arrow{margin-left:auto;color:var(--blue);font-size:24px}.filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:22px}.filter{background:#fff;border:1px solid var(--border);padding:10px 16px;border-radius:12px;font-weight:600;font-size:14px}.filter.selected{background:var(--blue);border-color:var(--blue);color:#fff}.records{display:grid;gap:14px}.record-card{padding:22px}.record-top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.record-id{font-size:12px;color:var(--muted)}.record-description{white-space:normal;overflow-wrap:anywhere;line-height:1.6;margin:14px 0}.status{padding:7px 12px;border-radius:99px;background:#f1f3f6;color:#5c6677;font-size:12px;font-weight:700;white-space:nowrap}.status-0{background:#e7f2ff;color:#2166c4}.status-1{background:#e9f8ee;color:#23824b}.status-2{background:#fff4dd;color:#a66b00}.status-3,.status-4{background:#f2eafa;color:#7951a5}.record-footer{border-top:1px solid var(--border);margin-top:16px;padding-top:14px;color:var(--muted);font-size:13px}.goods-line{margin:4px 0;font-size:14px}.chat-history{display:grid;gap:12px;padding-top:16px}.chat-line{padding:12px;background:#f5f8fc;border-radius:12px}.chat-line p{margin:6px 0}.chat-line small{color:var(--muted)}details summary{color:var(--blue);cursor:pointer;font-weight:600}.empty-state{text-align:center;padding:60px 20px;background:#fff;border:1px solid var(--border);border-radius:var(--radius)}.alert{padding:14px 16px;border-radius:12px;background:#e7f2ff;color:#215a9e;margin-bottom:20px}.alert.error{background:#fff0ee;color:#a63b31}.auth-body{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(135deg,#eaf3ff,#f7f9fc 65%)}.auth-wrap{width:100%;max-width:440px}.auth-card{background:#fff;border-radius:22px;box-shadow:0 16px 55px rgba(35,64,100,.12);padding:34px}.auth-logo{display:flex;align-items:center;gap:12px;margin-bottom:30px;font-size:22px}.auth-card h1{margin-bottom:8px}.auth-card>.muted{margin-bottom:24px}.stack{display:grid;gap:18px}.stack label{display:grid;gap:8px;font-weight:600;font-size:14px}.stack input{width:100%;padding:13px 14px;border:1px solid #cdd7e6;border-radius:12px;outline:none;background:#fff}.stack input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #e7f2ff}.button{border:0;border-radius:12px;padding:13px 18px;font-weight:700;min-height:48px}.button.primary{background:var(--blue);color:#fff}.button.primary:hover{background:var(--blue-dark)}.button.ghost{background:#f1f5fb;color:#4d5c74}.button.full{width:100%}.back-form{text-align:center;margin-top:20px}.link-button{background:none;border:0;color:var(--blue);font-weight:600}.auth-card .alert{margin-top:10px}@media(max-width:860px){.sidebar{position:fixed;z-index:30;transform:translateX(-105%);transition:transform .2s;box-shadow:0 15px 30px rgba(0,0,0,.1)}.sidebar.open{transform:translateX(0)}.menu-toggle{display:block}.topbar{height:68px;padding:0 18px}.content{padding:22px 16px}.topbar-project{max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dashboard-grid{grid-template-columns:repeat(auto-fit,minmax(210px,1fr))}}@media(max-width:480px){.auth-card{padding:26px 22px}.dashboard-grid{grid-template-columns:1fr}.record-card{padding:16px}.record-top{align-items:flex-start}.status{font-size:11px}.topbar h1{font-size:18px}}

.brand-rate{display:flex;align-items:center;flex-wrap:wrap;gap:7px;margin-top:9px;font-size:11px;color:var(--muted)}.rate-badge{display:inline-flex;align-items:center;border-radius:999px;background:var(--blue);color:#fff;font-size:11px;font-weight:700;padding:4px 9px;line-height:1.2}

.order-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:18px}.order-actions form{margin:0}.order-actions .button{min-height:40px;padding:10px 15px;font-size:13px}@media(max-width:480px){.order-actions form{flex:1 1 auto}.order-actions .button{width:100%}}

.record-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}.record-actions form{margin:0}.record-actions .button,.chat-reply .button{min-height:39px;padding:9px 13px;font-size:13px}.button.danger{background:#fff0ee;color:#b33c35}.button.danger:hover{background:#ffe1dc}.chat-reply{display:grid;gap:10px;margin-top:16px}.chat-reply label{font-weight:600;font-size:13px}.chat-reply textarea{width:100%;resize:vertical;border:1px solid var(--border);border-radius:12px;padding:12px;font:inherit;min-height:85px}.chat-reply textarea:focus{outline:2px solid #dceaff;border-color:var(--blue)}.chat-reply .button{justify-self:start}@media(max-width:480px){.record-actions form{flex:1 1 auto}.record-actions .button{width:100%}}